Ruth received her Bachelor of Science in Insurance and Economic Security from the University of South Carolina, and began her career with Liberty Mutual as a claims case Manager. She was quickly promoted to Senior Manager. Her duties included formal claims reviews onsite with the clients, communication with healthcare professionals, attorneys, injured employees and clients, negotiation of settlements, strategized with defense attorneys, discussed treatment plans with healthcare professionals, and obtaining authority from clients. Ruth then become Director of Claims for a large, national PEO for 12 years, which demanded a great deal of knowledge in state specific workers compensation law, as well as working with various insurance carriers.
Ruth is also well-versed in lines other than workers’ compensation, having been the claims manager for a large, national transportation company. She oversaw auto liability, property, and general liability in addition to workers’ compensation. Ruth managed claims investigation, evidence preservation, negotiation, and served as a liaison between the carriers, the local offices, and upper management.
Ruth is currently charged with being our claims advocate, being involved in serious claims, attending formal claims reviews, exploring alternative treatment plans, and facilitating return to work and transitional duty.